Noted CRM Expert to Direct Customer Training, Education, and Community
DENVER, December 3, 2015 … Gary David Hall, a noted expert in customer relationship management (CRM) software for real estate, has joined Realvolve as director of customer success. The appointment is notable because Hall is well known for his impartial reviews of customer relationship management software, and it is the first time Hall has committed to working with a single CRM platform.
In his new role, Hall will be responsible for Realvolve’s customer outreach, education, support, training and community. He will also participate in the company’s sales and marketing efforts.
“Bringing Gary onboard is like adding the John Wooden of real estate software to our talent team – wisdom matters,” says Dave Crumby, CEO and Founder of Realvolve. “Gary brings deep domain expertise in how CRMs must work for real estate agents and brokers, along with an indispensable playbook in how top producers grow their businesses. For nearly two decades, Gary has defined the benchmarks of success for CRM in real estate.”
Hall began his career in real estate sales in 1987, and quickly became a top-producing agent. In 1999 Mr. Hall founded GaryDavidHall.com, which is widely considered as the industry’s most comprehensive and well known resource for “All Things Real Estate CRM.”
Hall has spent the last 16 years teaching thousands of agents and brokers all over the world how to select and integrate CRM into their business operations.
“After 25+ years of selling, studying, and implementing more than 50 real estate CRMs, Realvolve is the one that has intrigued me like no other,” Hall said of his decision to join Realvolve. “I chose to join Realvolve because it’s redefining what a CRM can do for agents and brokers through predictive intelligence. It’s the most transformative software I’ve seen to date. I’m excited to help brokers and agents grow their businesses by putting Realvolve to work for them.”
Crumby notes that Hall’s appointment coincides with the beta release of Realvolve’s new predictive intelligence dashboard, which enables users to better visualize not just their contacts and activities, but the results of their activities.
"As a company our objective is to not only build the very best product possible, but we want to out-teach and help our customers build businesses that are fundamentally better and stronger,” Crumby says. “We look forward to Gary's insights to ensure learning and using Realvolve is the best overall experience possible.”
Realvolve is a complete CRM suite and the first predictive customer relationship management system built specifically for real estate brokers and agents. Through the use of proprietary algorithms, Realvolve helps users build strong and sustainable businesses by leveraging the science of propinquity and the active nature of their relationships. Realvolve is based in Denver, and was founded in 2014.