In an industry fraught with emotions and entirely dependent on relationships, it’s crucial for real estate agents to have a high level of emotional intelligence.
Emotional intelligence (or EI, as it’s often called) has become quite the buzzword in the business community. The concept gained popularity in the 90s after it was introduced by a pair of psychologists, and since then, there have been hundreds of books and probably billions of articles written on the topic.
Studies show that high levels of emotional intelligence are linked to successful careers and better relationships. TalentSmart, a company that provides emotional intelligence assessments and training, conducted research and found this compelling evidence:
- Emotional intelligence ranks at the top of a list of 34 workplace skills as the strongest predictor of success.
- 90% of top performers have high levels of EI, while only 20% of bottom performers have high EI.
- People with higher EI make an average of $29,000 more per year.
To learn more, check out Why You Need Emotional Intelligence to Succeed in Business.
Obviously, it’s important. But what is EI, really? What does emotional intelligence mean for a real estate agent? And do you have it?